Re: SafeDICE.com ★ Bitcoin Dice ★ Monero ★ 0.5% Edge ★ Fast Cashout ★ Since 2014
How big is the team that runs SafeDice?
It seems to be getting more and more popular but lacks site admin and customer support that some of the bigger sites have.
It seems to be getting more and more popular but lacks site admin and customer support that some of the bigger sites have.
Right now it seems to consist of the admin only unless I've understood something wrong. Besides that I think there are a few mods but they can't really do much more than monitor the chat. Considering admin seems to do support and run the site alone he's been doing a decent job. Though I'd probably like to see a bit more dedicated support in the future incase the site will grow bigger.
Thank you boxxob !
We used to have a dedicated forum and chat support. But now I'm focusing only on email support, we're not the fastest but most of queries are resolved within a day.
But I agree with your feedback and I think we will need to find new mod soon
A moderator on all the sites I'm aware of is not able to process withdrawals, they have the ability to ban people and answer questions. This owner and his operation are doing just fine. This isn't his full time job anymore, but what he does offer is a great site that runs on it's own on a day to day basis, and I trust him with many btc. Trust is the most important thing any owner can offer. He always responds to emails just understand the situation and if your ok with waiting a day or two this is a great place to play.
Trust based on what? How can an anonymous owner offer trust?By running his business for a long time.
By escrowing parts of his funds.
By keeping an important part of funds in cold storage.
By answering to people having problems while trying to be as fair as possible.
By taking on his behalf any hacking attack and loss on the site.
So by building a community, step by step.
Same with many other company, we earn trust by building good reputation