Post
Topic
Board Hardware
Re: Bitmain Announces the Antminer R4 and APW5 Power Supply, Designed for Silence
by
Marvell1
on 05/01/2017, 18:47:39 UTC
Latest is I've opened a support case with Bitmain on the R4B4... Temp not showing for one of the boards. They're requesting the kernal logs so I'll send them later when I get home and power the R4 on. I was afraid to leave it switched on in case it overheated and I have no visibility into the temp on the 2nd board.

I contacted support about my single board hashing R4 and this is what they sent me back

Barbara (Bitmain)
Jan 4, 19:35 CST
Dear xxxxxx

Please try one more test to reconfirm the issue. If this does not solve the problem we will pay for the return shipment.

Please upgrade to this version of the firmware: https://shop.bitmain.com/support.htm?pid=007201612090211421457I07aFFE0609

If the upgrade does not complete successfully please upload the Package to Fix Upgrade Failure: https://shop.bitmain.com/support.htm?pid=007201611260753443104jm60Q6L0639

Then please load the firmware again and run the miner for 20 minutes. If this does not solve the issue please send us updated screen prints of the miner overview and the miner status. We will send instructions to ship the machine back to us at our cost.

Regards,
Barbara
Bitmain
 
Trying that now, If it doesnt work it at least looks like they are willing to pay for the shipping thats all i care about