Quote from: elokk on January 06, 2017, 01:13:52 AM

Quote from: Marvell1 on January 05, 2017, 06:47:39 PM

Quote from: sgealbhain on January 05, 2017, 11:23:16 AM

Latest is I've opened a support case with Bitmain on the R4B4... Temp not showing for one of the boards. They're requesting the kernal logs so I'll send them later when I get home and power the R4 on. I was afraid to leave it switched on in case it overheated and I have no visibility into the temp on the 2nd board.

I contacted support about my single board hashing R4 and this is what they sent me back

Barbara (Bitmain)
Jan 4, 19:35 CST
Dear xxxxxx

Please try one more test to reconfirm the issue. If this does not solve the problem we will pay for the return shipment.

Please upgrade to this version of the firmware: https://shop.bitmain.com/support.htm?pid=007201612090211421457I07aFFE0609

If the upgrade does not complete successfully please upload the Package to Fix Upgrade Failure: https://shop.bitmain.com/support.htm?pid=007201611260753443104jm60Q6L0639

Then please load the firmware again and run the miner for 20 minutes. If this does not solve the issue please send us updated screen prints of the miner overview and the miner status. We will send instructions to ship the machine back to us at our cost.

Regards,
Barbara
Bitmain

Trying that now, If it doesnt work it at least looks like they are willing to pay for the shipping thats all i care about

The second link for upgrade fix is not compatible with the R4, that is for the s9

yeah i noticed that too sent an email waiting for a response