Re: Official Newbie BitInstant Support Thread (Active Customer Support)
I'm having an issue receiving credit in my MtGox account, I paid for the transaction earlier today and received a confirmation email from bitinstant. I will be PMing the details.
I guess I'm not allowed to send PMs yet, here are the details.
We have made a direct deposit into your MTGox account and there is no need to use the coupon system on this order
OrderID: 1f7b7150-3d54-432a-a33f-ed997757d592
EventID: 5a52144d-2e9b-4f13-903a-05ffe50683db
DestAccount: M08366667X
QuoteID: a5cc4a7f-6d4e-41af-b860-a1fbe760a014
User: SYSTEM
DestExchange: mtgox
eventtype: Order executed
EventSentAt: 1365088192.5
APIResponse: MTGOX-USD-NHXMU-7BX5H-MLX4M-19324
FundsSent: $48.005 USD
Regardless that you may of received an email which states you do not need to redeem a code, this may not be the case. This is a known issue. Are you telling me that you have double checked any confirmation emails and you do not have any mtgox codes? Thanks!
Thank you very much for replying to my post. That is correct, I have not received any type of code or further email communication from bitinstant.