Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
StrictlyBusiness
on 05/04/2013, 00:02:31 UTC
That's a wild accusation sometimes things just fudge up and I think they get a influx of customers and this is where some come to vent, I wouldnt mind knowing what's happening though.

I feel sorry for those that haven't read this thread or those in the scam accusations forum.  If, however, you have seen this thread and still sent them money, then you deserve to lose your money - consider it a tax on stupidity.  There are 130+ pages of complaints.  You can see the fact that they are using new money to process old orders playing out in this thread day in and day out.  If you submit an order, rest assured that that order will not be processed unless and until more new money comes in.  

I have no idea why this is so hard for people to understand. This thread really should be submitted to Harvard Business School as a case study in how to create blind customer loyalty in the face of overwhelming evidence of severe issues.  It's like they somehow distributed digital kool-aid and everyone but me drank it.

I understand, I have worked customer service as well, I'm in the situation that if my funds don't show I'm going to loose my place, I  have a lot riding on this as well I'm just trying to stay positive I hope they will come thru for us.

Gotta give em a moment, I'm pretty sure there busy as all get out.

also, in my opinion I should get bc at the price I ordered them (bc has risen 50% since then)

Too be honest I just need my funds.

I want my BC at the price I ordered them at...  Why has support suddenly disappeared?  Huh

So I placed this order on the 30th...  It's been over four days... I'm being VERY patient.  I work retail in a store that is #1 in the world for customer service... Not my company, my actual store.  Stuff goes wrong with us all the time because of the volume we handle but our presence to to customer and the ability to calm them down and make promises that we go through with is what keeps them coming back and keeps us in their good graces.  I just want that same treatment is all...