Quote from: BTCevo on January 09, 2017, 10:46:26 AM

Quote from: adaseb on January 09, 2017, 10:02:50 AM

Quote from: David19 on January 09, 2017, 07:14:28 AM

Quote from: MICRO on January 09, 2017, 12:28:52 AM

Quote from: HaXX0R1337 on January 08, 2017, 11:40:55 PM

Quote from: spixel on January 08, 2017, 09:09:16 PM

Quote from: moka5555 on January 08, 2017, 09:03:26 PM

Thanks for the withdrawal ! good luck !

They gave you the withdrawal after you just lost a good bit on primedice? Well that's nice of them. Cheesy

No he just ran with the rest of the coins he deposited and the profits and with the initial hick ups he won 2.41 bitcoin if you did not notice.Either way good played and good luck moka555.

We credited his withdrawal as soon as it was possible. It was when he was around 6 btc in profit.

I also included a bonus of 0.1 btc for the inconvenience.

Are my support tickets and messages ever going to get a response?

Their support should be a little faster now that the holidays are over. But in general sometimes the only way to get your ticket answered is to open up another ticket or complain in this thread until the mods notice and finally get it resolved.

They really need to hire extra staff. Just don't understand. One of the richest BTC on the web and they can't hire a few low level tech support guys to handle these issues.

Why they should hire any support if they can manage it just with slow respond. With extra staff they need to pay some cost to them too and it is not that easy hire some staff with high loyalty to their site. So if they still can handle things here, i dont think that they really need one though. Unless there is something that they can't even handle it may be that is the time to get a new member

You know why? Because "with great powers come great responsibility" Grin

They're the most famous dice site concerning btc
They're one of the most popular site in the forum... And they certainly are one of the most successful companies here.

Well people can be cool with having to wait or a middle quality service when it comes from a brand new site, small with only the creator behind.
But as the company grows your expectations grow too. They should have 24/7 support if they want to be sure to stay n°1 in dice site that's all.