I responded to your PM as well.
(ellipses)
Got it! Doing my best here!
That's the content of your responses. Saying "I hear you" is not an answer.
Where is the money. Give a transaction number. Account number. Being friendly is not an answer.
Our money is somewhere. Tell us where.
You really need to read my posts, its such a shame that you dont.
I must have commented on your order like 2 times already lol
I'll make it easier, here is all my comments on your order in the past hour:
I gave you a transaction number and I told you where your money is. Don't say 'our' because this pertains to you.
#1
Ok, so I'm supposed to believe that this isn't atroturfing?
Fri Apr 5 22:43:08 2013 aa0ce63b-7986-4274-a7cc-d3a1c5dfa55f Quote for new transaction
Fri Apr 5 23:31:19 2013 c1d4dbc7-18d6-4199-9abf-2d25dfe79f9f New Order
Fri Apr 5 23:32:30 2013 2b34c13a-c379-4ce6-8bcb-994d832d33f2 Order executed - funds deposited at remote exchange
In one hour a noob got their money and felt it necessary to post here?
So explain to me how this super-excited noob found this board? You know how I found it? By googling and trying to figure out if I had been scammed.
Previously, I had given you guys the benefit of the doubt. Now it is clear to me that you are scamming on a sick level.
See my post above please, before you double post.
Our system shows the order processed, however when I check the Blockchain, it looks like Coinapult did not process it .
To all our support staff, it looks like it processed. They escalated it to me, but I did not see it yet.
No one is trying to hurt or scam you, why would we ruin our reputation for $400
I've already pinged Coinapult staff, but your BTC rate is already locked in so dont worry if the price goes up.
#2
The reason this thread is longer is because URSAY is responding to every single person as of 2 days ago when we hired him.
Your first statement is false because we honor the price and give refunds from time of deposit, which Ive said countless times in this thread.
I appreciate your patience here, we're doing our best with this volume explosion that we've seen.
At the end of the day, we've never scammed anyone and don't intend to do so. We'd appreciate if you treat us with the same respect we treat you with.
Anyways, your order failed because someone tried manually processing a few times and it froze up.
I cancelled it and reprocess it without any fees.
Transaction_id': u'515f7a9a3fa78d4cc6a572a6
Thanks
You guys seem to spend plenty of time posting to defend yourselves. You have given me nothing but "We have your ticket."
Prove it. Where is my money?
We spend our time defending ourselves when we need to be defended.
However at the end of the day, we just care about our customers being happy.
I just looked thru my PM's. I dont see any messages from you
Also, I dont have your Order information or name to look thru my emails.
Would you be so kind as to help me help you?
EDIT: After looking thru this thread I found your order.
I see it processed on April 3rd.
We got a Transaction ID from Counapult.
Transaction_id': u'515c59043fa78d37e8040faa'
Ill ping them now to see why it wasn't process on their end.
Yankee did you get my PM?
are you looking into my issue?
Yup, I already processed it. Do you see it?
I'm doing everything I can to help you, but having to come back here and constantly argue with you is not making things go faster.