Quote from: thelv6esvic on January 24, 2017, 08:03:16 PM

Absolutely terrible support..
I was patient, but it's too much and will not keep silent.
I am waiting for resolution almost month now and still no success.

So I created spectrocoin account and ordered virtual card.
As it's stated at their site to receive third part loads like from PayPal, you need to verify card.
I though, ok not a big deal and uploaded documents.
A few days later i got message that my account is verified and account limits has been increased.
Great!

About week later I attached my card to PayPal and withdraw some money on this card.
Few days later, I got my first payment on this card and right after it was blocked.
I contacted with spectrocoin support and they said that if i want to received loads on the card from third party i need to verify card.
But I already verified and received email from mychoicecorporate at 26 December,
that states "We have approved the request to enhance the limits of your MyChoice Card. "
So i contacted support again.
They said that they will need additional documents. OK i send them additional documents ( not the same ones)
So I assumed everything will be fine.
Again after a few days received message that my account limits has been increased.
And you know what?? CARD IS STILL BLOCKED.
I contacted with spectrocoin again and again, and they just respond that they need to contact with card issuer. I also checked card status at spectrocoin it states verified.
I have provided Driving License, Passport, 2 sets of proof of address, i gave all possible documents - good quality scanned copies.

It was really bad choice to try their service so be aware support will not help you, they just don't care..
Now i am trying to contact with card issue directly, because this spectrocoin support is real joke.

Please PM me your email, to have a closure look on this case.