Re: Official Newbie BitInstant Support Thread (Active Customer Support)
Hey BitInstant,
I have two orders that have not yet been deposited into my Mt. Gox account. I used the account number on the top of the mtgox page instead of the one on the deposit page. Your website makes it seem like this is the correct one to use. Your page says "MtGox Account # (ex. M12345678X)" which is an example of the number at the top of the site.
Here are my two order numbers. Please get this fixed before bitcoins are worth even more. I have faith in you.
21ded549-c599-4b6f-bd77-152d5c1ed5b8
15c6c14b-79db-4bfc-bd0d-c28347905645
I have two orders that have not yet been deposited into my Mt. Gox account. I used the account number on the top of the mtgox page instead of the one on the deposit page. Your website makes it seem like this is the correct one to use. Your page says "MtGox Account # (ex. M12345678X)" which is an example of the number at the top of the site.
Here are my two order numbers. Please get this fixed before bitcoins are worth even more. I have faith in you.
21ded549-c599-4b6f-bd77-152d5c1ed5b8
15c6c14b-79db-4bfc-bd0d-c28347905645
You can now use the new account numbers. Unfortunately you got caught up in the mix when they weren't being accepted just yet. I'm escalating your issue and adding you to my support list so we can push you through manually. Thanks!
