Ninjastic
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Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
URSAY
on 08/04/2013, 00:00:32 UTC
Quote from: gordon154 on April 07, 2013, 11:23:29 PM
Quote from: URSAY on April 07, 2013, 11:19:38 PM
Quote from: gordon154 on April 07, 2013, 10:55:06 PM
Quote from: URSAY on April 07, 2013, 10:49:53 PM
Quote from: gordon154 on April 07, 2013, 10:43:31 PM
I purchased $200 worth of bitcoins at 10:30 this morning and received a ZipZap confirmation at 10:45. The problem is that it is now 6:37pm and I still have not received a confirmation from Bitinstant or bitcoins (I checked blockchain).
I have emailed support and did not receive a response. What should I do?
My ZipZap account number is 842767311

Order or quote ID #?

I never received an email from Bitinstant, so I don't have an order or a quote ID.
I find this to be very odd, and very concerning.

Your order # and / or quote ID number are shown when you confirm your request on BitInstant.  Smiley

You are not getting ripped off.  I've added you to our support issues and you will receive more info soon.  Thanks!  Cheesy

How do I get my quote ID now? Wouldn't it make sense to email me the quote ID after I had made the purchase slip?
This isn't very helpful, and I'm getting the sinking feeling that I've been ripped off.