Quote from: minotawr on February 01, 2017, 08:59:30 AM

Quote from: SpectroCoin_support on January 22, 2017, 07:45:23 PM

Quote from: minotawr on January 22, 2017, 11:19:50 AM

Quote from: SpectroCoin_support on January 21, 2017, 07:03:12 PM

Quote from: minotawr on January 13, 2017, 07:58:43 PM

Quote from: SpectroCoin_support on December 21, 2016, 10:56:11 AM

Quote from: minotawr on December 20, 2016, 08:09:29 PM

Quote from: SpectroCoin_support on December 20, 2016, 07:10:47 PM

Quote from: minotawr on December 20, 2016, 06:10:32 PM

Well, it was great card, but i have lost it Sad

I have contacted support like 10 times, asking to order a new one. First time it was like more than 2 weeks ago, I was promised that it was already ordered. My account has not been charged for new debit card, I haven't received any emails form spectrocoin, neither from mychoicecorporate. Yesterday, I have contacted them again, they asked for my name and address. And guess what? It was not ordered yet...
What happening with you guys?
VytautasK
Can you please check the situation? I really need this card..I'm tired of waiting...
I have sent you my user id, check PM.

Hi, we do not charge for card reshipping. Your card should be already reshipped. Sorry for the inconvenience.

It was not reshipping, it was lost by me. I was trying to order the new card for more then 2 weeks, still no clear answer, i have contacted your support something like 10 times and nothing but promises. Yesterday, from last conversation with your support, as far as i understood it was not even ordered from the bank and i haven't received any emails from your company as it was promised again FOR MORE THEN 2 WEEKS! I'm confused, i one step closer stop your using your services. Is this so hard to order a new card without irresponsible promises?

The card has been sent to you on Monday already.

According to this message, the card should be shipped on December 19. I haven't received my card yet! I have contacted support today and guess what? I've been told that card was shipped on December 27.. I've been trying to order this card from end of November....Lies and lies again.

Have you received your card finally? Sorry for miscommunication

No. I'm still waiting.

Let's wait till 1st of February, if you will not receive it by then, we will organise an expedited delivery (through DHL). Sorry for inconvenience, but it seems, the card is lost somewhere in transition.

Finnaly i have recived my card and it's perfect. Thanks!

Sorry for all the inconvenience, but we believe it was due to loss in post or etc