i spoke to a live chat for help he told me to email
info-en@1xbet.comi thought they have nothing to with 1xbet.com?

It has already been explained in this thread.
1xBit.com and 1xBet.com have connection.
They were explained also all accusations. Several times have been coming here shill "Newbie" users and posting links to some strange pages. Everything was explained.
Feel free to read the whole thread ..
But they do not explain about the accusation about their casino games which is accused using pirated software. Pirated means not original or even worst it is like stolen software.
Curious to know their defense about it, once a site is proved using pirated software then the site cant be trusted.
Also, many times it was mentioned that this is not support thread, so they don't check what is going on here everyday.
OP last time was here 25th January. Calm down, and wait for him.
Many times I've seen here discussions created by "Newbies"..
I in this case I'll be patiently waiting..
OK if it is not a support thread, so what is the main purpose of creating this thread? Does it mean that players are not allowed to post something here when the players get an issue with the site, then he tried to ask with the live chat/email support but get no answers?
Most gambling site's thread is used to communicate between players and owners/admins. If 1xbit is not allowing this then just simply lock the thread so this will be only an announcement thread and no people will post anything if there is an issue which is not solved through the site's support center and will have no accusations posted on this thread.
But it is enough for me, just wondering why OP is so silence. He should be more actively communicate with others.
Cased closed for me.
People are forgetting that this is a forum and a forum is an online discussion board so obviously this thread is meant discuss anything related about 1xbit . Yes this is not a support thread but it is still a valid topic or post here . Consider your self in their shoes when they have a problem and they can't even contact the site . I'm sure you would have done the same