Re: Official Newbie BitInstant Support Thread (Active Customer Support)
URSAY,
I don't see my user name in any support list.
Details of my problem:
OrderID: a0b11d2c-8239-4f79-8cff-323dfafb691b
EventID: 0e9bc5b2-1ecb-4006-b541-ed0dec126471
DestAccount: 19UfUwan8yGsYqUKfYJ3pQsFrehofkJK8R
QuoteID: 11ecf5f6-a92c-4d9e-a064-647e51cd759f
I went into my MT.Gox account and enter the code
MTGOX-USD-GK9YV-XXXXX-XXXXX-XXXXXX
and this is the error I recieve,
"This code cannot be redeemed (non existing or already used)"
The ZipZap payment slip is the #773 400 569
$113.95 (USD)
04/02/2013 05:15 PM
I don't see my user name in any support list.
Details of my problem:
OrderID: a0b11d2c-8239-4f79-8cff-323dfafb691b
EventID: 0e9bc5b2-1ecb-4006-b541-ed0dec126471
DestAccount: 19UfUwan8yGsYqUKfYJ3pQsFrehofkJK8R
QuoteID: 11ecf5f6-a92c-4d9e-a064-647e51cd759f
I went into my MT.Gox account and enter the code
MTGOX-USD-GK9YV-XXXXX-XXXXX-XXXXXX
and this is the error I recieve,
"This code cannot be redeemed (non existing or already used)"
The ZipZap payment slip is the #773 400 569
$113.95 (USD)
04/02/2013 05:15 PM
Sorry. You were on my original ticket escalation list so I had submitted a ticket for you in the past. However, I will put you on today's support list so I can offer you more detailed updates.
P.S. I know some of you are asking for updates and not getting them. I will be going over 4/8 issues before the end of the day and then I may be able to offer more info. Thanks!
Thank YOU! I really apreciate all the extra effort you are doing for all of us.