Quote from: benedettoscordo on February 07, 2017, 05:55:45 AM

there is also the problem by phone.
I do not want to cheat anyone, I did not steal like you
my money is in your vcc, unusable

Problem by phone? Ok, whatever... I will check again with the support team. Again, no on is stealing anything from you. The support team has attended your issue and explain the problem. According to the bank, you have multiple accounts on the platform "with the same name and address details OR with invalid/unaccepted address, which is against Industrial Practice."

So just comply with the support team and let them solved the issue ok?