Quote from: layoutph on February 11, 2017, 07:23:38 AM

I lose 0.020btc lastnight. I dont know if this is intentional or just their website bug. Imagine I opened a long position against a bullish candle position so it should be a gain. But it doesn't credit to me and keeps giving me a negative store.

Onetime I put two simultaneous order: a short and a long order, against a bearish position. But to my surprise both gives me a negative score, when the one position should give me a gaining score. I read a couple of horror stories of 1broker from reddit, and I think its true.

Please contact us directly (and provide the position ID) if you have any questions regarding your trades; especially if you are not sure why the position closed with a loss.

Based on your description it is hard to tell what happened here, but I guess that you did not consider the spread, the difference between the bid and ask price. This causes positions to open at a small loss. Especially when holding positions only for a short amount of time this can lead to unexpected trading results.

Quote from: Emerge on February 12, 2017, 10:32:16 AM

I agree with this.. I've used 1Broker for a while now, but still not much has really garnered my interest compared to WC and SFX..

I'm sorry that you did not like our service. Feel free to give us input of what we can improve.