Re: Official Newbie BitInstant Support Thread (Active Customer Support)
Dear URSAY'
To Quote Yankee:
"We have always and will always be crediting customers at the exact rate at time of deposit
Our automated system does not do this all the time,
however when your order is processed, send us an email or PM or post here and refunds will be credited"
With that said,
I'm I ABLE TO request this?
With my deposit dated:
March 27 2013 of 299.64721
Did not clear into my account until,
April 6, 2013.
What information do I need to provide
to get a ticket opened in regards to this?
thank you in advance,
cj
To Quote Yankee:
"We have always and will always be crediting customers at the exact rate at time of deposit
Our automated system does not do this all the time,
however when your order is processed, send us an email or PM or post here and refunds will be credited"
With that said,
I'm I ABLE TO request this?
With my deposit dated:
March 27 2013 of 299.64721
Did not clear into my account until,
April 6, 2013.
What information do I need to provide
to get a ticket opened in regards to this?
thank you in advance,
cj
Provide me with what you got and what you think you are owed. Please provide as much info and math as possible and I will escalate your issue. Thanks!
And concisely as I am able to.