Quote from: na_krul on April 09, 2013, 07:43:02 PM

Quote from: chumpchanger on April 09, 2013, 06:49:45 PM

Quote from: chumpchanger on April 05, 2013, 03:31:21 AM

Quote from: URSAY on April 05, 2013, 02:29:38 AM

Everyone...

Overwhelming volume is the issue here. Your funds are NOT lost. BitInstant is NOT scamming you. All orders will be resolved.

Please try and work WITH me and not against me so I can help you resolve your issues.

Spamming this thread does not help me help you. Please include ALL of your information regarding your transaction in 1 post or PM. Partial info or just complaints do not give me the resources to help you.

Thanks!
-BitInstant Support

Okay URSAY, convince me Bitinstant won't fail me..........

So March 27th, I made 2 deposits to Bitinstant, at CVS via Moneygram/ZIPZAP, but as a week has passed, only ONE of TWO of my deposits have been sent to my account: of 1BbLYvXk63C6TqccTDiWrkZsoY6Gry36kf (not a MtGox account)

first 2d2be619-81b5-4e3a-a88f-0561570acd3c <-------this one proved successful
second 422de93e-cc32-45ad-b8aa-0880ab659f8e <-------this one did not go through, which is incorrectly stated as a MtGox destination,
despite having the correct address destination (MtGox coupon proved total fail)

It is now Thursday, April 4th 8 DAYS later, and I'm really hoping you guys can make this right, with the bitcoin value I intended at the time of deposit, yet I am still missing the 400 dollars (net 384.04) ordered to my BTC-e address.

I've been hanging in there for over a week...... when can I expect compliance?

So far so good, URSAY states BitInstant is willing to looking into reissuing a MtGox Coupon, due to expired one . Though I preferred this sent to my BTC-e, I'll take what I can get.

Thanks for the diligence, URSAY

SO JUST TO UPDATE. I'M STILL WAITING ON THE DEPOSIT FOLKS.. I'VE BEEN IN CONTACT, AND THOUGH THEY'VE INDICATED TO ME THEY'RE WORKING ON IT, NO ETA YET

It is now 13 days later, since my March 17th Bitinstant deposit guys, order ID # 422de93e-cc32-45ad-b8aa-0880ab659f8e has YET to deposit to my account..... I don't have a problem getting correspondence back from Bitinstant, it's just the order, that is failing to be fulfilled. I'm at my wits end here. In a little while, if no result appears soon, I'm escalating this to my Reddit outreach

Dont waste you time. Escalate it now.

Upvotes, on reddit to subject "How do I get Bitinstant's attention, to address my missing transaction, without dragging them through the mud?" are appreciated, if you're part of REDDIT community....
http://www.reddit.com/r/Bitcoin/comments/1c0j8b/approach_deposit_to_bitinstant_with_caution/