Not the perfect solution but at least you unlocked my account and gave me my funds back.
I deleted my negative trust rating and told the relevant users to take you down from SCAM list.
What stays in mind is: In total you voided winnings of 8 BTC (-> Zenit St. Petersburg - Sohar).
So in the end I had no profit at 1xbit. Good deal for you.
h4ns, not the perfect at all, i'm agree. But it's the best i can do at the moment, sorry. It's just not in my capacity.
I can say we are working on better solutions for disputable issues. And such cases are rare.
Good, that this situation has been resolved, h4ns confirmed that, so case can be considered as closed. Account has been unlocked, but it seems, that the problem has not gone.
I think that everyone is interested in what was the reason for the blockade. Who made the mistake?
Players should know about such things in order to avoid similar situations in the future.