Quote from: dooglus on February 18, 2017, 05:27:26 PM

Quote from: dooglus on February 15, 2017, 07:52:23 AM

Quote from: SwC_Poker on February 14, 2017, 03:15:49 PM

Quote from: dooglus on February 14, 2017, 11:20:56 AM

I've been unable to log in to my account for some months now. Has it been locked? How do I regain access to it?

Currently the only way to log in is via our PC Client.

If you need help recovering your account, drop an email to: support@swcpoker.eu and we will sort it.

I just tried again from a Windows VM and it worked this time.

I was able to log in to SwC for a couple of days, but this morning when I tried it was back to not working again.

I took a look at the GameClientLog.txt log file and saw it was full of errors like this:

Quote

18-2-2017 17:02:40   Starting Communications Thread and Connecting
18-2-2017 17:02:40   Loading Connection Settings
18-2-2017 17:02:40   Loading Settings From: https://www.swcpoker.eu/downloads/
18-2-2017 17:02:41   Loading Settings From: https://www.swcpoker.eu/downloads/ FAILED
18-2-2017 17:02:41   Loading Settings From: http://web2.swcpoker.eu/downloads/
18-2-2017 17:02:41   Loading Settings From: http://web2.swcpoker.eu/downloads/ FAILED
18-2-2017 17:02:41   Loading Connection Settings Failed
18-2-2017 17:02:41   Can't Connect
18-2-2017 17:02:42   Starting Communications Thread and Connecting
18-2-2017 17:02:42   Loading Connection Settings
18-2-2017 17:02:42   Loading Settings From: https://www.swcpoker.eu/downloads/
18-2-2017 17:02:43   Loading Settings From: https://www.swcpoker.eu/downloads/ FAILED
18-2-2017 17:02:43   Loading Settings From: http://web2.swcpoker.eu/downloads/
18-2-2017 17:02:43   Loading Settings From: http://web2.swcpoker.eu/downloads/ FAILED
18-2-2017 17:02:43   Loading Connection Settings Failed
18-2-2017 17:02:43   Can't Connect
18-2-2017 17:02:44   Starting Communications Thread and Connecting
18-2-2017 17:02:44   Loading Connection Settings
18-2-2017 17:02:44   Loading Settings From: https://www.swcpoker.eu/downloads/
18-2-2017 17:02:45   Loading Settings From: https://www.swcpoker.eu/downloads/ FAILED
18-2-2017 17:02:45   Loading Settings From: http://web2.swcpoker.eu/downloads/
18-2-2017 17:02:45   Loading Settings From: http://web2.swcpoker.eu/downloads/ FAILED
18-2-2017 17:02:45   Loading Connection Settings Failed
18-2-2017 17:02:45   Can't Connect
18-2-2017 17:02:46   Starting Communications Thread and Connecting
18-2-2017 17:02:46   Loading Connection Settings
18-2-2017 17:02:46   Loading Settings From: https://www.swcpoker.eu/downloads/
18-2-2017 17:02:47   Loading Settings From: https://www.swcpoker.eu/downloads/ FAILED
18-2-2017 17:02:47   Loading Settings From: http://web2.swcpoker.eu/downloads/
18-2-2017 17:02:47   Loading Settings From: http://web2.swcpoker.eu/downloads/ FAILED
18-2-2017 17:02:47   Loading Connection Settings Failed
18-2-2017 17:02:47   Can't Connect

Any idea what's wrong?

Why do you feel the need to connect from a VM?