Quote from: gosha@e-coin on February 20, 2017, 03:27:18 PM

Quote from: lex.l1 on February 20, 2017, 04:26:14 AM

Quote from: BioChanger on February 19, 2017, 10:30:19 PM

Quote from: lex.l1 on February 19, 2017, 06:58:06 PM

I've had numerous problems with e-coin myself, as anyone can see along this thread, but all ended up resolved by their team, some sooner than I expected and some not.

I just deposited 0.3 BTC on my wallet, waited 5 confirmations and tried to load my card, with ALOT of emotions of my transaction might get stuck.
So here I am, on a non working sunday night and my transaction went through in 1 minute.
So yes, lets mention the good parts about e-coin as well, not just the bad.
First time i'm replying to this service without complaining hehe.
Have a productive and ticket resolving week e-coin, thanks.

Good for you that it did not got stuck like it happen to me. What I must do for not get my funds disappear?

from what I can conclude, i think at this point its just a matter of luck
I would still insist you having at least 5 confirmations before moving the funds on your card
from what i have gathered, e-coin it relying on an external api that is not owned by them, i forgot the name, and when that thing goes nuts, so do our transactions

an explanation was done earlier, not sure you had read it. Also not sure where your "gathered" information comes from.

Is there still an issue or has it been solved?

No, no issues as of lately, hope it stays the same. I mean i can't load my card since yesterday but your message says its from the bank so no point on complaining about that since its not your guys fault.

Regarding of the info, i was checking your twitter one time and saw a tweet made some time ago saying e-coin will be resume when a bitcoin ledger will be online, something like blockchain but different, i forgot the name. I presume thats where you guys are getting the confirmations on btc transactions and price fluctuation and etc, so when they have problems e-coin also have problems.
Its just my deduction, if im wrong then im wrong and i appologise. We get crazy when tx have problems ))
A live chat support would do wonders for us hehe