Re: Official Newbie BitInstant Support Thread (Active Customer Support)
Time for a lawsuit anyone?
I didn't even buy any bitcoins through BitInstant, just needed them to transfer my funds from Dwolla to Mt. Gox. It's been about 27 hours now for me with multiple e-mails and PM's and I've received absolutely no response at all. 500 dollars just gone, with more money lost by the minute thanks to the rising market. 500 USD is alot for me and I'm not letting this go. Here's my info AGAIN just in case you see it URSAY.
Order ID a8cd35a3-6fae-4b81-8a8a-49f7eb7f4fc7
Quote ID c0d2b0b3-0507-460d-b653-0dd1fd9d8c00
Event ID d2e78dca-a910-4b49-b295-f9ca38a3da6f
Fees (inclusive) 1.99%%
Amount you paid $500.0 USD
Amount you will receive $490.05 USD
Delivery Deadline Tue Apr 9 15:15:51 2013
Destination exchange MtGox
Destination account M62114133X
I didn't even buy any bitcoins through BitInstant, just needed them to transfer my funds from Dwolla to Mt. Gox. It's been about 27 hours now for me with multiple e-mails and PM's and I've received absolutely no response at all. 500 dollars just gone, with more money lost by the minute thanks to the rising market. 500 USD is alot for me and I'm not letting this go. Here's my info AGAIN just in case you see it URSAY.
Order ID a8cd35a3-6fae-4b81-8a8a-49f7eb7f4fc7
Quote ID c0d2b0b3-0507-460d-b653-0dd1fd9d8c00
Event ID d2e78dca-a910-4b49-b295-f9ca38a3da6f
Fees (inclusive) 1.99%%
Amount you paid $500.0 USD
Amount you will receive $490.05 USD
Delivery Deadline Tue Apr 9 15:15:51 2013
Destination exchange MtGox
Destination account M62114133X
You're screaming lawsuit after waiting only 27 hours? Lol, I've been waiting since April 3rd.
I'm another one waiting in the wings since Apr 3. Since I've had successful history with these folks, I took a chance and have made multiple SUCCESSFUL transactions since this ongoing failed one. I think they will catch up and make it right. Though I also think they should update their website with info(it's not that hard to change the website.)
Well I hope you're right, for all our sake. I haven't bought bitcoins in about a year, and I remembered hearing good things about bitinstant, did a few quick google searches and it seemed everything was still going smoothly. Didn't find any indications of problems till after I placed my order and now I'm kicking myself for my stupidity. Between having to verify my dwolla account and this it's been about two weeks I've been trying to get some coins. Frustrating experience
