Quote from: Cloudbet on February 27, 2017, 06:33:06 AM

Hi hawks!

In response to each of your queries (I have removed the profanities):

Quote

I have 3 main problems with your site:
1) Live betting not updating ticket to better odds and confirming at worse odds, but not working the other way around
2) Your bullshit .04 minimums that are set on a lot of markets (your rules state that .001 is the minimum wager)
3) Canceling live bets and stating that you had the score incorrect. You mention in your rules that the score is for informational purposes and may not be accurate. Funny that the odds match the REAL SCORE, so the bets should stand.

1) This simply isn't the case - your live betting ticket WILL update to a better price, when there is a change.
If the price worsens, you will be asked to confirm. If the price gets better, you will get the better price.

2) Unfortunately, on some markets - usually in live - our limits are at higher. This is because of the cost of servicing some markets, in particular in live. We are hoping to reduce these minimums over time.

3) I agree that is unacceptable. If you encounter this, please let us know the specifics (including bet ID) and we will resolve the issue for you.

Leandro

Re: #3

Response from Cloudbet:

Thank you for patience with this.

All bets placed on the market "Which player will win the match?" between 15:41:54 - 15:50:42 UTC due to open markets with an incorrect score during this time period.

My apologies for the inconvenience. If there's anything else I can

John Paul Marley
Cloudbet Support Team