Extremely disappointed with Nitrogen (and their support staff).
Account: 1403434
A while back, they implemented a policy that requires players deposits to be confirmed in order to place a bet. Pain in the ass, sure, but understandable. Problem: they can't do anything to speed up confirmations. Problem 2: they state multiple times that we need to wait until the blockchain confirms it in order to play. Problem 3: Nowhere in their TOS do they state this policy.
Situation today: I deposit, and go to make a bet. Bet rejected 10+ times because 0 confirmations. The bet was for Estoril vs. Benefica corners over 10.5 for .134 btc @ -113 odds. Fine. I wait and bet something else. Then, I go back to my deposit history and find that I've had an unconfirmed deposit lingering for 15 hours! I check the blockchain, and it is, indeed, unconfirmed. But now, Nitro is letting me place bets.....with an unconfirmed deposit.
How am I betting at all? I've lost .23btc on your site today, all whilst I have had an unconfirmed deposit. Yet, you refused 1 of my wagers and allowed others. What the heck?
Screenshots below:
Unconfirmed deposit:
http://imgur.com/a/3xnpqPending wagers:
http://imgur.com/a/rjpIfOhh yeah - their "all deposits must be confirmed" works for when you want to withdraw. I guess it's just for when you want to place a bet that they enact the requirement.
Look here:
http://imgur.com/a/2XULkI understand your frustration while waiting for your deposits to be confirmed in order to cashout or further bet with us. Please email us at
or private message us here with your contact details and I can look further into this and get back to you.