Quote from: btcTreuhand on March 01, 2017, 11:04:28 AM

Hypolite,

I never had any problems with Kraken. They have always been reactive when I asked them and for me it is a serious platform in which I trust.

I would have written EXACTLY THE SAME - until Feburary 2nd, when they put my money on hold and not even bothered to inform me about this!

Then they started to play on time and give hot-air-answers.
They just tell me after some posts, that I simply should give it PLENTY OF TIME and then, one day it may clear up! Cool.

Never ever Kraken! I want my money back! I want to get clear explanations where in the T&C what rulings apply and what legal steps can be taken where for defense.

BS

The thing about AML procedures is that they have to be a secret in order to work. That's why they keep you in the dark. If they told you exactly what they noticed, then that rule would effectively become useless since people trying to launder money would know exactly what to avoid...

I know it's annoying, but they have to do investigations. If they don't, they risk losing their licences...

Once you get cleared, you can alway head straight to BTC-E. No annoying AML/KYC restrictions. Just pure freedom with multi week long waits for fiat withdraws and riculous fees... Wink