Ninjastic
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Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
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URSAY
on 11/04/2013, 17:42:55 UTC
Quote from: Singlebyte on April 11, 2013, 05:32:23 PM
Quote from: URSAY on April 11, 2013, 05:22:49 PM
Quote from: Singlebyte on April 11, 2013, 05:14:23 PM
Quote from: URSAY on April 11, 2013, 04:19:40 PM
Quote from: Singlebyte on April 11, 2013, 04:06:58 PM
Quote from: URSAY on April 11, 2013, 03:57:39 PM
Quote from: Singlebyte on April 11, 2013, 03:40:38 PM
Quote from: URSAY on April 11, 2013, 03:33:47 PM
Done with PMs.  If you didn't receive a response then your issue is already logged, we already have enough info, and we are working on your issue!

Please stop asking why you are not being carried over from a previous dated list to a newer dated list.  My system logs issues daily and I do not carry issues forward to new dated lists.  Your ticket priority does not change.  Read my sig if you are confused.

Getting into the thread now and I hope to post a working 4/11 list soon.  Thanks!  Cheesy

My issue is still not resolved and I did not get a PM!   Where's my money!?!?

Level 2 support shows your issue as [RESOLVED].  Is this not the case?  Thanks!  Cheesy

No...you short changed me on the amount owed.  Yankee said he would honor the price we purchased at.  I am have PMd you and you added me to the 4/9 list but I have not seen the difference made up to me yet.  I purchased coin at about $153 but two days later you bought coin for me at about $190.  I am owed the difference.

Thanks for being clear that your first ticket was resolved and that I need to open a second ticket for you regarding this new issue.  You will appear on the 4/11 list.  Cheesy



You fixed the 4/7 issue.  Then you open a 4/9 ticket to reimburse the amount you short changed me.  Why now put me on a new list?  Why not just resolve 4/9 list??

We resolved the first issue.  Another issue has been created as a result of the solution to the first issue.  I need to open a new issue to correct it.  Explaining my processes over and over slows us down.  Doing what I ask, reading my posts and sig and working with me speeds things up.  Can we work together?

You keep creating work for yourself by creating new lists without resolving old ones you fucking moron.  Now try working on 4/9 list (and older ones) before you start creating new ones.

I create lists AND I resolve issues.  I do many things.  Calling me names does not help me work on your issue and in fact makes me not want to work to help as much as I already do.