Quote from: btcTreuhand on March 10, 2017, 09:59:04 AM

Hi idolacchacked, welcome to the club!

I have been waiting on my money from kraken since February 2nd.
First, they told me they need more ID-proof, then they would release the funds.

I sent all photo-ID they asked for, then they told me that there is more but they cannot say what and I have to wait for MANY WEEKS for them to finish their investigation and they told me the best I can do is to keep my mouth shut and WAIT!

Until, one day, maybe, they will release MY MONEY back TO ME.

More then 5 weeks I have been waiting now, no communication anymore. They simply took a few thousand Euros from me and prefer to remain silent. And tell me I should NOT contact police because KRAKEN is so very good and I MUST be BAD, because the GOOD GUYS would not simply steal my money... no... they only do what is "surely legitimate".

What can I do? I have no money for a lawyer... and it seems that I was the only one they kept the money from...

Best wishes to us all
BS

I'm not sure if we have any update for you on this case, but I'm looking into it. I didn't ask you to keep your mouth shut, I only said that it's probably best to allow more time for an informal resolution instead of going with more formal recourse, which is what you seemed to be saying you wanted to do.