Quote from: Alientech on March 14, 2017, 12:05:36 AM

Quote from: Alientech on March 13, 2017, 11:50:23 PM

Quote from: keithers on March 13, 2017, 10:11:24 PM

Quote from: Alientech on March 13, 2017, 09:50:53 PM

Quote from: Alientech on March 13, 2017, 09:07:17 PM

Quote from: keithers on March 13, 2017, 08:19:05 PM

Quote from: Alientech on March 13, 2017, 06:55:46 PM

Quote from: keithers on March 13, 2017, 06:22:40 PM

After 1.5 hours, it just popped up that the transaction failed. Now ether has dropped nearly $4, since I initially executed my trade, so I am out a lot of money on the trade, not to mention, I have to email support for a refund. Now I am just hoping I get my refund in a timely manner, but I lost over $500 since the time my trade was executed.

I have the same experience, shapeshift is skimming money to capitalize on eth rise see this post : https://www.reddit.com/r/shapeshiftio/comments/5z6uq9/shapeshift_is_holding_my_eth_while_the_price_is_up/

That is not cool if that is really what is happening. They should honor the price I Locked in at. I traded while Ether was above $30 I believe and I sent well over 100 ETH. I didn't get my BTC, and I don't have my ETH back yet either.

Edit: I just heard back from their support, and they said that the trade "exceeded the time limit" and that they are working on a refund. The ETH I sent was received by them with 8 minutes left to go on the clock. Based on the conversion I locked in at the time, I should be receiving several BTC instead of my initial ETH back. I will report back on how this is resolved, but if they were fair, they would send me the BTC instead of refunding the ETH which is now at a lower price Sad

OK, at east you are talking about a few hours...I tried to convert ETH since a day and half now. They have held my funds, and responded with a canned response. I suspect they are bidding for time to take advantage of markets.

This is making me HATE centralized services even more. and to make it worse I am in an urgent need of those funds

Like I suspected after waiting so long, they did nt send me my eth back..They sent btc instead....whic was 2 days price diffeence to take advantage of the price increase of ETH. The guys are fucking scammers! : https://blockchain.info/tx/f2aaf31d78e967cc6a73d75f07daba66a7d0e7a76ea686fefa7ac5aa92fced23

Did you get the price that was "locked" in when you initiated the trade, or did you get less BTC than you would have gotten 2 days earlier?

It had nothing to do with being Locked. Transacton failed after waiting for 2 days in distress and they promised to send me my Eth back as noted by one of their employees Emily see here :

But they realized the value gain in Eth and decided to send me back current BTC value to scalp and "unsuspecting customer"

this was the actual pic I meant to quote

I was told I would have my money by the end of the day and I am still waiting....This is starting to really bother me because the whole point of Shapeshift.io is that it is supposed to be instant. I am waiting on a lot of money too Sad