Quote from: holydarkness on March 17, 2017, 05:49:21 PM

Quote from: KomodoPlatform on March 17, 2017, 03:57:26 PM

Quote from: holydarkness on March 17, 2017, 02:48:03 PM

~snip~

But the problem is, my balance on the ICO site shows 0 in spite of never withdrawing it before. And I technically can't do the step 5 and 6 since I literally don't have any "skip" button

I've quoted the PM on my last post, on this link

Ok, if I remember correctly you shared your dashboard screenshot.

You can see your withdrawal history from the dashboard. Because your balance is zero it means you had requested the payout(withdrawal) from the PAYOUT tab already.

Now you must use Iguana to gain an access to your funds. You should have the 12 world passphrase somewhere saved. All you need is that passphrase.

Uhh... Yes, but I never withdrawn, my withdrawal history on the dashboard is also empty, I hadn't do any single transaction with kmd, at least not that I am aware of

Oh, sorry, I must have mixed you with someone else.

So your balance is zero, and there's no withdrawal history... How much did you invest and do you see that on the dashboard? Can you PM me a screenshot of your entire dashboard? Also PM me the email you used to register.

Quote from: soyab0007 on March 17, 2017, 06:35:44 PM

Quote

How to transfer KMD from ico.komodoplatform.com to Komodo Wallet?

Komodo wallet address is different and website seed relating address is different

Instructions about sending to an exchange are in OP

If the addresses are different then you have two different seeds. Do you still have funds on the ICO website or did you withdraw them to another address?

You can validate that you got the right seed from the ICO dashboard. If you get another KMD address when you enter your seed to Iguana, then I suspect you have some other seed active on the ICO website.

I have regenerated seed..

how what shall I do? use existing address button?

If you are withdrawing to an exchange, follow these steps:

Quote from: KomodoPlatform on September 01, 2016, 07:00:01 PM

How to send your KMD to an exchange

- go to 'home' tab
- click 'use exsisting KMD address'
- input the deposit KMD address you got from an exchange
- Now that you have the correct KMD address you can proceed to the 'payout' tab
- Since you are using a 3rd party address you don't have the seed, and thus you will click 'skip'
- Follow instructions and confirm the withdrawal

Warning: make sure you are doing the withdrawal to a correct address! Once we send out the KMD there is no way to retrieve it.