FWIW, those of you that said "keep fighting, you'll eventually get it," were correct. After 5 days, I ended up getting most of my funds.
I still won't be using this service ever again. I shouldn't have to fight made up rules, incorrectly applied, with shitty support. There's plenty of competition for my business.
Of course nobody will wonder that you will never use their service again. Why would you when you made a "shitty" attempt to use their service as a mixing service.
You sound like a criminal. Albeit one of the less intelligent ones.