Quote from: URSAY on April 13, 2013, 07:53:57 PM

Quote from: lifted1 on April 13, 2013, 07:31:24 PM

Hello Ursay,
I realize I did not get on record at THIS particular venue til a couple days ago, but I had previously been contacting support for over 2 weeks about an issue with my Gox code. I have been seeing that you are issuing new codes for cases like mine, and was wondering if you could " push" mine through at your convenience. Or at least draw someones attention to it. I have seen here that people with cases similar to mine have seen resolution, while having only had there problem occur a day or two prior to being resolved. I did put in another ticket at your request to your new support link, but it said 24 hours, and it's been at least double that and I haven't heard a peep. This is not a complaint or harassment, as I do see that you folks are indeed resolving issues and not abandoning ship, which is the comfort I've been seeking for over 2 weeks. I am just hoping that you might take a minute and show some attention to my case, as you have others, since it seems like my particular case would only take a minimal effort to resolve. Thank you Ursay.

"Hey there,

This is to notify you that your order has been updated, please find the details below:

We have made a direct deposit into your MTGox account and there is no need to use
the coupon system on this order

OrderID: 412773bf-8dc9-4316-99be-317fe346947e
EventID: 533b516c-5f6c-47de-8064-27e10ebd8e32
QuoteID: 2576aab2-2f9e-4897-9b72-daa1a69f62fc "

The error message at gox for the above transaction states that the code is invalid or already used. I , like others, was given an invalid code. The date of the missing deposit was march 28. Thanks

Please give me your email address and I will check you against a list for new Gox codes. If you are not on it I will add you. Thanks.

Thanks Ursay. I just tried to PM you my info. I sent a second PM because the first one doesn't appear in my outbox after I sent it, and neither does the second. So I have no idea if they were actually submitted to you once I hit "send message". Please let me know if you did not receive the PM I sent you with the email address you asked for. Thank you for the effort.