Quote from: HowlingMad on April 11, 2016, 08:14:29 PM

Hello all,
I just had an update to the Android version of the Jaxx wallet. Lost all my coins! The default wallet address has been changed. I download the Windows wallet and used 'restore' with the mnemonic for the Android wallet. Guess what a new wallet address and no coins either.

In other words, don't bother using this wallet! They do not have their act together!
Angry

Another user had similar problems with jaxx wallet a while ago. The fix in the quote restored his coins. It involves installing mycelium's wallet on your phone and importing your jaxx wallet's seed into it.

Quote from: HI-TEC99 on March 25, 2017, 05:10:50 AM

There are similar complaints in this thread. This one reply says jaxx switches address automatically at certain time intervals, and often has problems syncing, so balances don't get displayed correctly. If that's true there's a chance your coins might still be accessible.

https://forum.z.cash/t/restore-t-adress-jaxx-wallet-warning/8225/34

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Don´t worry about the changed address. The address changes automatically at certain time intervals. Nevertheless, any previous address is still valid and can still be used.
I have just looked in my wallet: I am also missing some coins. But that´s not because the change of your adress. Jaxx currently must have a problem when retrieving the blockchain, so not all coins will be displayed. You can simply enter your t-address at Zchain11 and then you can see that all your coins are still there. Hopefully, Jaxx fixes the problem quickly!

Try importing your jaxx wallet's seed into mycelium's android wallet and see if your coins show up in it. According to this post the two wallets can use each others seed.

https://www.reddit.com/r/BitcoinBeginners/comments/5xt8m6/my_12_word_seed_from_jaxx_isnt_showing_my_balance/

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Jaxx follows BIP 32/39/44, so Copay (mobile and desktop) and Mycelium (Android, probably iOS) can restore the Bitcoin wallet from Jaxx.