Quote from: btcTreuhand on March 26, 2017, 11:47:46 AM

Welcome, madgpt, in the club

I was Tier3 for more than two years. Then out of nothing, kraken put my withdrawal on hold and ask for NEW Tier3 verifiation. I did that within a few days (as kraken did not offer any SECURE upload possibility, nor could support use exchange's PGP keys).
Then they told me: I must wait and best is to keep my mouth shut until they, MAYBE SOMEDAY release MY thousands of Euros to MY (known and verified) bank account.

That was TWO MONTHS ago! Nothing happened, support is not writing me anymore and Dargo cannot do anything but IGNORE my as well. If I was part of this criminal company, as Dargo is, I would immediately quit my job to not become accused of helping to steal customer's money.

I would like to sue them before court - before they are away with my money, but I have no money for a lawyer and live in Europe ... what can I do?

In case I can join your standing up against kraken - to get back what is mine and never was kraken's - I will be happy. Send me a PM if you have some ideas how we could join to NOT LET kraken STEAL OUR MONEY.

Best wishes
BS

I replied to you a few days ago, so I'm not ignoring you. I'm not going to respond every time you post unless I have something new to tell you. The current status is that your account is under investigation and we cannot release funds during the investigation or explain the nature of the investigation, but it involves more than a question about the identity of the account (there is also a question about how the account is being used and other matters), so providing updated ID documents is not alone sufficient to resolve the investigation. As I said in my last response to you, I'm working to get you an update in the ticket but don't have that yet. I'm hoping we can get you an update sometime next week, but until then I have nothing new to tell you. Also, we never told you to keep your mouth shut. The only thing I said was that it is probably best to wait for the situation to resolve informally rather than taking up a formal dispute on the matter (since you were asking how to do this).