Ninjastic
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Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
Epicblood
on 14/04/2013, 23:47:06 UTC
Quote from: URSAY on April 14, 2013, 07:44:12 PM
Quote from: Epicblood on April 14, 2013, 07:29:52 PM
Quote from: URSAY on April 14, 2013, 07:25:54 PM
Quote from: Epicblood on April 14, 2013, 06:37:26 PM
Quote from: URSAY on April 14, 2013, 06:34:35 PM
Quote from: Epicblood on April 14, 2013, 06:16:09 PM
Quote from: URSAY on April 14, 2013, 05:06:42 PM
Quote from: Epicblood on April 14, 2013, 05:24:38 AM
OrderID: 0cc1b652-da77-438e-9192-d1aa5d81e62a
EventID: d5145f94-c0df-41ff-b8e3-874b2133df3d
QuoteID: 7ed558b9-4236-417b-8008-16547b02d97a

Over a week now, still nothing :/

Have you logged your issue thru our official support channel at Bitinstant.com/contact ?

Yes and still haven't heard a thing

Did you receive the auto reply notification that says your issue is logged and support is working on it?
Yes I received that.

Great!  So you can rest assured that they are working on your issue!  I've looked it up and I believe this would be your best channel for support.  Thanks for your patience!
Okay, any ETA of when it will be resolved?
Thanks for looking it up Smiley

Unfortunately with the large back log in customer support I can't provide any realistic ETAs.  Sad
is it more than a 3 day backlog? because that's how long i've been waiting