Quote from: turboblade on April 15, 2013, 12:49:03 PM

Telling us to be patient is no longer sufficient. You must have an idea how long it will take based on how many need processed and how long it takes to process each one. Simple maths.

Also - A simple, direct update posted on their site would save a lot of this forum back-at-forth. Those "news" postings are far to vague to settle clients when it comes to missing finances.

Quote from: Laxat on April 15, 2013, 01:29:15 PM

Does anyone know if we can cancel/reverse/chargeback Transferwise payment?

I'm sure Transferwise could help with this, just as your local bank would with a wire transfer. But remember that Transferwise have fulfilled their part of the transfer perfectly. I imagine they're wrongly getting it in the neck about this from a few confused customers.

They've provided me the bank confirmation (with Bitstamp's bank's confirmation ref.) as a PDF, which I've attached to my Bitstamp support ticket.

Hopefully this should help smooth things along. I'm going to give them another day, now that they have all the documents and information they need from me. After that I'll have to start proceedings to try and get my money back.

I really really don't want to do that - Bitstamp is a gorgeous site to use, and I'm sure they're trying their best to get everything caught up. But the vague, sporadic updates on forums, coupled with the lack of sufficient notices on their site, is forcing my hand. Sad

I'm sorry Hazek, but your Team is messing with people's money - communication has to be ample and clear.