Re: Official Newbie BitInstant Support Thread (Active Customer Support)
OrderID: a8cb3b5c-45fb-4c76-b1b6-127e40dea270
Day12 with no money or information if they have the ability to even send it to me.
The API Barfed because it was being worked to hard
- However it was stated that my order went thru successfully
- Have sent a copy of my MTGOX account funding activity to show that the deposit was never processed
- Have yet to see anyone say that they have received their money on this forum if it was stated that their order went thru but they never received the money.
Day12 with no money or information if they have the ability to even send it to me.
The API Barfed because it was being worked to hard
- However it was stated that my order went thru successfully
- Have sent a copy of my MTGOX account funding activity to show that the deposit was never processed
- Have yet to see anyone say that they have received their money on this forum if it was stated that their order went thru but they never received the money.
Manually pushed on 4/8 and again just now! Thanks!
All info again I guess
ZipZap - 524-193-562 - OrderID: a8cb3b5c-45fb-4c76-b1b6-127e40dea270
API Barfed - Did not receive Funds
ZipZap - 920-446-697 - OrderID: 19274754-2e2f-4a74-8cbe-64fc139f698a
API Worked fine and did receive Funds
Gave you a push on zipzap acct. # 524193562!
Since there is nothing in my GOX account that says which ZipZap went thru.
I was assuming that ZipZap - 524-193-562 - OrderID: a8cb3b5c-45fb-4c76-b1b6-127e40dea270 this was the right one
It could be that
ZipZap - 920-446-697 - OrderID: 19274754-2e2f-4a74-8cbe-64fc139f698a was the bad one. Or that I have the order ID backwards with the ZipZap Accounts.
So could you trying pushing thru
ZipZap - 920-446-697 - OrderID: 19274754-2e2f-4a74-8cbe-64fc139f698a
And then it could be
ZipZap 524-193-562 OrderID: 19274754-2e2f-4a74-8cbe-64fc139f698a
Or
ZipZap - 920-446-697 OrderID: a8cb3b5c-45fb-4c76-b1b6-127e40dea270
Just trying to think of anything that may work at this point.
I'm confused. Do you have multiple orders that you need resolved or are you trying to guess which orders have failed and which have been successful? Thanks.
The emails I received when the orders were processed did not pair the ZipZap Account number with the Order ID from BitInstant.
So the only thing I can think at this point is that either
ZipZap 920-446-697 - OrderID: 19274754-2e2f-4a74-8cbe-64fc139f698a
Is the order that did not go thru, or I have the incorrect ZipZap Account number with the incorrect OrderID
So that would flip the order IDs with the ZipZap Account Numbers.
ZipZap - 524-193-562 -OrderID: 19274754-2e2f-4a74-8cbe-64fc139f698a
ZipZap - 920-446-697 - OrderID: a8cb3b5c-45fb-4c76-b1b6-127e40dea270
Like I said, just trying anything at this point since all information was not paired together, and I processed both orders at the same time at the moneygram retailer.
I've looked up 2 of the zipzap acct. #s you provided and they both appear to be executed. PLEASE keep all your order info guys. When we have to chase orders without all info it can take a LOT of time.
Let's start all over. How many orders do you have that are in question? Can you lay out your orders in question very clearly? Provide and order ID with zipzap acct. # on each. No other info is required. Please leave a space between orders that you are inquiring about so I can clearly see your multiple orders and which info goes with which order. Thanks for your help.
Processed the first at 2:48PM CST - Received an email at 2:49PM
ZipZap Acct - 920446697 OrderID - 19274754-2e2f-4a74-8cbe-64fc139f698a
No Time Stamp in GOX Account for Funding
Processed the second at 3:41PM CST - Received an email at 3:42PM
ZipZap Acct - 524193562 - OrderID - a8cb3b5c-45fb-4c76-b1b6-127e40dea270
There Does Appear to be a TimeStamp for this order
2013/04/03 21:42:05 Deposit $480.05000 $480.53100
Transfer from bitinstant: BitInstant transfer