Re: BitFortune.io – brand new bitcoin casino | Anonymous | Secure | Fresh
It's been 3 days without a single reply to my support requests. Exceeded their 48 hour withdrawal time by over 30 hours now.
Hi, m19. Sorry for so long response. Temporally (few days), we don't withdrawal big amount due to some problem with the transaction fee on our btc processing gate. Sorry again for that, our clients! We are trying hard to fix this issue.
Shouldn't you have access to your own hot wallet, and therefore be able to send funds manually? Considering he's a somewhat big player, you should send his withdraw manually with a high fee anyway, or even with a lower fee and have him use ViaBTC Accelerator to get it confirmed.
It's been 3 days without a single reply to my support requests. Exceeded their 48 hour withdrawal time by over 30 hours now.
Hi, m19. Sorry for so long response. Temporally (few days), we don't withdrawal big amount due to some problem with the transaction fee on our btc processing gate. Sorry again for that, our clients! We are trying hard to fix this issue.
When both owner and the person having problems confirm it is solved we can breath easily again and deposit to gamble again. Until then this smells a bit fishy and dangerous to play during an issue like this.
I would also like to add that their Signature campaign (active for a month as I was a participant of it) ended last week. I don't know what's happening with the management but hopefully, they will resolve this ASAP. It is not good for a gambling site to hold withdrawals of its customers.
It was planned beforehand to run the campaign for a month as a test, so it is unrelated to m19 not being able to get his withdraw. I currently have ~0.07BTC of the campaign's funds left, which is supposed to go to BitFortune.io but I'll wait till you get your withdraw before sending it to them. If they end up not paying, I'll send it to you. Not a huge amount compared to the 4 BTC, but it's better than nothing
