Quote from: mose on April 25, 2017, 06:15:08 PM

Hi Wirex,

This is my support ticket #91578.

It will be much better if you fee can be control or use https://bitcoinfees.21.co/ recommendation.
My transfer was 24H ago and you system send it with 90.2 sat/B. (https://tradeblock.com/bitcoin/tx/cd87cd52e172507a8993b1c948ad429d3a2dad9872ac96b983f2ef2ac9aff5e2)

Happy to ear that you exchange rate will be better.

If you can find out where my funds in wallet disappear.

Pls, pls, make your support faster.

Thank you.

You can always speed up a transaction by submitting Txid to VIA Tx accelerator https://www.viabtc.com/tools/txaccelerator/
Worked very well for me, though sometimes the queue is full and you may need to re-submit later.