Quote from: eduBTC on April 25, 2017, 08:20:26 PM

Quote from: asc80 on April 25, 2017, 06:21:07 PM

Quote from: Wirex on April 25, 2017, 06:02:06 PM

Quote from: doktor83 on April 25, 2017, 11:09:42 AM

Wirex isn't a scam (well, it wasn't before -> i was all happy before on the e-coin platform), but they have a lot of problems lately..
Exchange rate is really too high, should be less for about 3-4%.
I sent over some BTC last night and it shows the transaction went ok , but the BTC never arrived on my account.

Thanks for the trust. Please, give us your support ticket number so we can track the issue with the support team.

Quote from: doktor83 on April 25, 2017, 11:09:42 AM

Im sure they will fix this issue of vanishing BTC, because on the block explorer i can see that the amount is there.
But for the exchange rate... I believe nothing will change Sad

As you know, This month We have just launched a new version of the platform: Wirexapp v2.0. And today, we launched the first revisions, Wirexapp v2.1, where most of the general issues have being addressed and corrected (including the heavily mentioned Wirex Bitcoin Rate Undecided

). Please, feel free to make your own review. We are always doing our best to keep up to date, and we are good listeners.

Wow! Now Wirex hidden fee is just 1.5%. Hopefully, my issue of lost $1500 will be resolved soon as well.

Be aware of their SCAM, they change the rate once you start to exchange, the actual fee is 9.1%

Fees as on 2017-04-25

Provider	Xapo	Wirex	CryptoPay	SpectroCoin	Uquid	AdvCash	Coinizy
You get EUR for one BTC	1148.2026	1063.1	1140.411	1149.01	1154.17	1142.54	1103.64
Margin	1.84%	9.12%	2.51%	1.77%	1.33%	2.33%	5.65%
Loading fee	0%	0%	1%	0%	1%	1	0%
Total margin	1.84%	9.12%	3.51%	1.77%	2.33%	2.41%	5.65%
Card Price and one year fees	20	29	27	21	28.99	14.99	No plastic
You get EUR for one BTC final	1128.2026	1034.1	1102.00689	1128.01	1113.6383	1126.55	Not applicable

The Bitstamp price is 1169.76 EUR for 1 BTC

I'm sure it is completely illegal by European & UK laws to deceive customers in this way. Somebody needs to contact the UK consumer rights organizations to get wirex scampany seriously punished.