Hi everyone.
BitInstant is not trying to scam anyone and I apologize for any delays.
If you have an issue with your order then you should be logging it with our main support channel...
bitinstant.com/contact
Once this is done your issue will go directly into our support queue and you issue will be looked at by multiple support reps.
I am also usually here trying to help in any way I can...
https://bitcointalk.org/index.php?topic=128314.0;topicseen
Thanks for your patience as we upgrade our systems to better handle your support inquiries.
BitInstant is not trying to scam anyone and I apologize for any delays.
If you have an issue with your order then you should be logging it with our main support channel...
bitinstant.com/contact
Once this is done your issue will go directly into our support queue and you issue will be looked at by multiple support reps.
I am also usually here trying to help in any way I can...
https://bitcointalk.org/index.php?topic=128314.0;topicseen
Thanks for your patience as we upgrade our systems to better handle your support inquiries.
i contacted your company via the bitinstant.com/contact form 3 days ago. i also used the old form the day of my order, 11 days ago.
if you are trying to help me then why don't you actually do something? once again i feel like i'm just being ignored. do you not see my posts right above you??? can you not read the order id info that i've posted over and over and also have placed in my signature?? you are depositing money into mtgox for new customers, so you must have funds there, or you are scamming. WHY WON'T YOU REFUND MY MONEY THAT I GAVE YOU 11 DAYS AGO??