Ninjastic
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Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
URSAY
on 18/04/2013, 15:39:26 UTC
Quote from: zxr829 on April 18, 2013, 03:21:00 PM
Quote from: URSAY on April 18, 2013, 03:07:00 PM
Quote from: zxr829 on April 18, 2013, 03:03:38 PM
Hi, I posted last night and haven't gotten a response. I've been waiting over 36 hours. I submitted a ticket through the support page on the website. Here is my order info:

Order ID   9b7a6ec6-d7dc-465e-8690-6a2024b858af
Quote ID   d9d14ae7-407b-4906-8b5f-cabb8f9fb420
Event ID   4a091be2-c970-4001-a4f4-6e8b593760fa

Your issue would be best served at bitinstant.com/contact

If you have logged your issue here then you are currently in the support queue and our support agents are looking into your issue.  Thanks for your patience.  Smiley

I submitted a ticket to bitinstant.com/contact and never heard anything. Thanks for your response, though. I'll sit tight and hope for a quick resolution.

Did you not receive an automated response which states that your issue has entered our support queue and is being worked on by our support team?  Check your spam folder.