Quote from: Wirex on April 25, 2017, 06:02:06 PM

Quote from: doktor83 on April 25, 2017, 11:09:42 AM

Wirex isn't a scam (well, it wasn't before -> i was all happy before on the e-coin platform), but they have a lot of problems lately..
Exchange rate is really too high, should be less for about 3-4%.
I sent over some BTC last night and it shows the transaction went ok , but the BTC never arrived on my account.

Thanks for the trust. Please, give us your support ticket number so we can track the issue with the support team.

Quote from: doktor83 on April 25, 2017, 11:09:42 AM

Im sure they will fix this issue of vanishing BTC, because on the block explorer i can see that the amount is there.
But for the exchange rate... I believe nothing will change Sad

As you know, This month We have just launched a new version of the platform: Wirexapp v2.0. And today, we launched the first revisions, Wirexapp v2.1, where most of the general issues have being addressed and corrected (including the heavily mentioned Wirex Bitcoin Rate Undecided

). Please, feel free to make your own review. We are always doing our best to keep up to date, and we are good listeners.

i have a similiar issue,my ticket number is #91065
i am missing 50$ in bitcoin...