Quote from: Abdussamad on April 28, 2017, 03:14:06 PM

Quote from: SebastianJu on April 28, 2017, 01:46:48 AM

Quote from: OmegaStarScream on April 27, 2017, 11:22:18 AM

Quote from: tanlucle on April 27, 2017, 10:44:43 AM

----- NEED HELP PLEASE ------

my phone was stolen last week with the google authenticator on it, now when i try to send coins out of my electrum wallet it asks for the 2fa which i dont have, can someone help me on how i can take my coins out please ! is there a way or am i just shit out of luck, i dont have any of the pass phrases or whatever saved. all i have is my account and password =(

You won't be able to restore your wallet (and taking off the 2FA steps) unless you have the seed which you don't, I'm sorry but your funds are lost.

Since it is a 2 of 3 shouldn't it be possible through trustedcoins? They should hold the third key. So password of wallet and their key should help if I understand it correctly. Not sure how it works.

They won't reveal their key just because you ask them for it. It would defeat the purpose of authenticating via 2fa if they just give up their key to anyone who asks for it.

Quote

And tanlucle, no, 2FA is a nice thing. You only didn't take care when you were told to backup the creation code, seed code, backup code or whatever it was named in that case. Your could have easily restored your 2fa entry with it.

Yep he should have written down the seed.

It's a 2 of 3 so where are the keys? One is the password from the wallet the second is the 2FA code. Is that checked by trustedcoins so they give the key then? Where is the third key? I remember having read that trustedcoins can help in these cases but I'm not sure anymore who holds keys where.