Quote from: mindrust on May 08, 2017, 07:41:30 PM

Purchasing toys from BitScam in 2017?, You deserved everything you got. You are actually lucky you were able to getaway with a PSU loss only. No big deal, get to your local radioshack and buy another fitting PSU. I would personally dump them away and build a GPU rig instead. Far more profitable and GPU's will always have a value. Your ASICs on the other hand will be worthless once Wu comes with a newer version. (which is near)

I know, I totally understand your point, as for me at the moment GPU is better then BM ASICs, but when investor is demanding specific product, you offer best option and then they decide, you understand me right?

Quote from: tbonetony on May 09, 2017, 12:13:58 AM

I don't want to cover BM's ass but there's something strange in your story.

I had a servicing request with BM and they provided me with their UPS account as well so they covered the shipping cost for me entirely. I had no trouble filling the form with their provided ID and my local UPS staff accepted my package.

The collection process was indeed an abandoning experience. I think it took more than a week after arrival into HK before the status got updated. Their explanation was that the item was only considered "collected" after they transport the package from HK into SZ, which would take more than a week. I found this a very sorry excuse and they could at least improve customer communication.

I know, they provided their ID for me too, but our local UPS office wanted some other papers, I'll refer to the email in the end of this post our local UPS sent to BM asking for papers. The cause is that not all UPS offices accept that ID as a guarantee that the provider of the ID will cover the shipment price. I had to send it and cover all shipping expenses by myself, they gave me coupons of course yeas I'm thankful for that too and transferring package form HK into SZ indeed takes about a week or so, until then the status is uncollected.

Quote from: sergio on May 09, 2017, 07:18:42 AM

Bitmain is becoming an scam business, they were selling defective R4 which have been discontinued most likely for that reason.

They agreed to replace the R4 for T9 if I paid the hashing difference in hash rate, since the R4 failed with in a few days of running. I did pay for the difference in hashing rate in Bitcoins.

They have both of my T9 miners for about 6 weeks (6 weeks after being received) and are failing to ship, 3 weeks ago they promised they would ship within 5 days and failed.

Avoid this crooks they will not honor the guarantee as they should.

Most likely they are mining with my hardware.

I initially suggested just sending them the bad parts and they refused, they said I had to ship the whole miner. They are crooks there is no reason to hold my miner with them for such a long time, they are becoming like KNC, Butterflylabs and the rest of the crooks.

who knows if they will even ship my T9 miners.

I hope they will ship your T9s soon, in fact until I pushed to hard they did nothing.

So, finally I got my package with PSU, the PSU seemed used but until it works I don't care. Also as it seems this PSU was from old batch, I noticed the difference between how cables were bundled together in this new and old batches. Also packing kinda strange, not in the original box, it seemed like it was done in rush, but again until it works I don't care.

it was stuck in the box just like this and covered with board holder foam