Quote from: panjul07 on May 11, 2017, 02:20:00 PM

Quote from: bitsport.bet on May 11, 2017, 02:14:24 PM

Quote from: BatoIOTA on May 11, 2017, 12:07:34 PM

deposited 29 mBTC (tx id: e5995b0dd5f1bc987ad18a28c79c26fc77d3746b22508cdc6c2ee67173d144ed)

and i still dont have them on my account.

Contacted live chat, they said that i should send email to support@bitsport.bet, email is not working.
I contacted them again, they said i should send email to info@bitsport.bet, email is not working.

Be aware, if i need to wait couple of hours for deposit, how much will i need to wait for withdraw??

Hello BatoIOTA,

Please only use the deposit request once,

Our support mail is support@bitsport.zendesk.com

We want to thank you for your patience

Regards Bitsport

So how could your live chat agents told him to send email to different email address? Sounds so bad support agent for me, you should fire him/her as he/she do not know about your site.
And how about his deposit? Whats wrong with it and have you fixed it?

Hello panjul07,

His deposit has been credited.

Yes we will look into our livechat, and will prevent this from happening again.

Regards Bitsport