Quote from: choolah on May 13, 2017, 02:19:18 PM

Kraken I am having problems too. 2 weeks and still no reply from Kraken support and my requested funds nowhere to be seen.

Could you please escalate request #260399 ASAP? Thank you for your kind assistance.

I am very frustrated. I love Kraken but this is pushing me away.

Yes I am having the same thing. I have submitted all documents and contacted support twice without any movement/answers. It has been ~ 1 1/2 weeks.

Update after checking email again.

I did get this on the 11th:

Code:

Hi,
Sorry that you haven't received a reply to this support ticket yet.
We have seen a huge wave of incoming support requests and it is currently taking us several days to respond.
We want to apologize for the slow service and to let you know that we are working around the clock to ensure everyone receives a response as soon as possible. Thanks for your patience.
The Kraken Team

The support ticket # is 253383
I do get the swarm because of LTC/BTC action lately. Cheers.