Re: Official Newbie BitInstant Support Thread (Active Customer Support)
how long does it take for a deposit to go through and to withdrawl ?
thanks
It used to be within the hour or less. Now they promise you within 24 hours but if you look at the past 300+ pages in this forum alone there are many unhappy customers lately over the past 21 or so days. I got lucky my issue was on day 1 and i found my way here quickly and i got resolution (4+ days). There are many going on 1-3 weeks with no resolution. I would question my sanity if i used their services again. thanks
The past 24 hours we've been handling the vast majority of orders within 2 hours due to some recent improvements.
and what of my order?
its been way over 2 hours... its been about 4 days now... and when i did recieve BTC's... it was at a price far higher then when i orginaly paid for it... resulting in much less btc... im still missing almost half my order, i got about .75... i should have goten about 1.4
i was charged fees...
nothing was given to compensate for my losses...
i dont know what is going on with bitinstant right now... in the past, i couldent get home from walmart fast enough and my bitcoins used to be there already... now it seems like i have to climb a huge hill to complete a transaction that used to be quick and easy.
Order info? Order ID #? Quote ID #?
quote ID: 38d38cad-8c20-496f-b7a3-b103bbcd120
Event ID: d2d9e99b-ea32-442b-9ce6-e18f4c9ea603
zipzap Account Number: 177574217
Looks like another successful order!
https://blockchain.info/address/1LegDJSSFSMZcYbFvuabLcTB1s8yC5A8pe