Quote from: cryptoanarchist on April 21, 2013, 06:32:21 PM

They're too busy making money off scamming to provide customer service.

Loosing money due to incompetence! I placed an order on their site and when it processed I received 2 emails at the same second from 2 different IP addresses. When I checked they also sent the transaction twice. So they doubled up on servers and didn't account for race conditions. Nice!

Another time their system failed "Order Status: Processed, API Response: Sorry your balance of $1.25 is too low)" and their support processed the payment twice within 5 minutes. And in this case the order status is not updated on their site, no transaction email.

And I let them know the issue and they don't even want their money back. So my conclusion is they are not out to scam anyone but just utterly incompetent.