Quote from: shield132 on May 17, 2017, 08:26:18 PM

Quote from: Gymmy on May 17, 2017, 03:23:30 PM

Quote from: FortuneJack on May 15, 2017, 02:51:15 PM

Hello, how's everyone doing today?

Gymmy

I was informed that your withdrawal was approved from our end.
Could you please confirm?
We are sorry for the late approval and the inconvenience it might have caused you.

I got the 11.3 Bitcoin after over 5 weeks. I did not get compensation for this time. No apology. No explanation. Not even a email that I was finally sent my withdrawal.

They said that they are sorry so it means they apologized you. On another hand, word apology can't change anything but good to hear.
11.3 BtC isn't low amount of money, so blindly withdrawing from their side wouldn't be correct action but 5 week isn't also correct too. If we compare current price and the pricr which was 5 weeks ago, I think you don't need compensation because price is now very high and you will be in good profit.

i agree that 11.3 bitcoin aren't a small amount , they have to be carefully on processing any huge amount withdrawal to prevent abuse and losses. but honestly 5 weeks are really far too long , the security checking might only takes a couple days or a week maybe. 5 weeks really make everyone desperated Cheesy

. i wish there's an official statement about this soon.