Quote from: Ririririri89 on May 18, 2017, 09:22:41 AM

Quote from: ePay.info on May 17, 2017, 08:45:48 AM

Quote from: Ririririri89 on May 17, 2017, 08:37:56 AM

Quote from: ePay.info on May 16, 2017, 11:09:06 AM

Quote from: Ririririri89 on May 16, 2017, 09:59:07 AM

Dear Epay,

I hope my payment is in the queue for today as well, could you confirm it? because I see 14 hours and 4 minutes...

Hi
Payments for today's queue will be sent in couple of hours
We are moving funds.
BTW, send me your address

Are you kidding me! First I already sent you my address, Then nothing was sent yesterday again. The counter is resetting again and again. I believe you just process payments manually!

I just sent you a ticket on epay.info if you accept to read it and finally process my payment immediately would be great because I start to be really pissed off right now!

Your address is: 1E2qj3LviAtuzygQ59Z7Lqx4mustnsDKy5 , right?

I've checked your transaction myself: https://blockchain.info/tx/b7350a6b7b667f42a9f77161a92fdb59fdfb64b9e5312c31ffffbd67bb8e12d3

Finally thanks! To all readers in my situation, the procedure is the following:
- send a ticket with the account you use on ePay info: set it as urgent and put in the title you are waiting for 2 weeks or more your payment
- a couple of minute later, Mr/Mrs Epay replied and pushed a button and as a miracle the transaction was issued, no need to wait the very famous counter which reset every day...I should have waited 12 hours according to it.

Since it looks so easy for you Mr/Mrs Epay to issue a payment why are you not issuing all withdrawal requests and only some of them?
So either you push more button during our work day to prevent guys from waiting too long their payment or you take your keyboard in front of you and you write a real working script that take all withdrawal requests and not only a part of them.

Final question, how many are you in Epay team?

Hi
Payment is automatic we just sometimes overwatch them that how are they.

The team used to be 7 people but now it is 4, me and three devs.
As I have stated here ( https://bitcointalk.org/index.php?topic=1920763.msg19061020#msg19061020 ) I'm cleaning up the mess that the other two made and I'm catching up on tickets and payments personally.

Lucas R.
Owner of ePay.info payment group