Quote from: bloodis on May 19, 2017, 05:04:52 PM

Quote from: SpaceBTC on May 19, 2017, 04:21:24 PM

Quote from: SpaceBTC on May 19, 2017, 09:07:11 AM

Quote from: bloodis on May 16, 2017, 07:46:27 PM

When will the BTC be returned?

Dear Bloodis, we have checked the screenshot and found your account. I assume it was you, who also wrote on our twitter and facebook.
After the investigation of the activity on your account according to our inner clearing, we found out that we owe you a number of BTC, that will be deposited to your account during 2 days.

Dear Bloodis,
Your funds have been returned to your account. Thank you for your patience.

I had a deposit of: 0.9007 BTC and 480 ETH
You returned: 0.9 BTC and 9.66 ETH

I understand that the ETH was bought during the bug on the stock exchange.
But, at that time for 480 ETH I paid $1072

Why did you return to me the USD in ETH at the current exchange rate?
ETH at that time was $90
1072$ / 90 = 11.911 ETH

Refund me another 2.251 ETH

Dear Bloodis,
The problem was solved to your advantage. Thank you for your patience.